A new public libraries performance management framework
The MLA is encouraging stakeholders to engage in a new consultation document on a proposed new public libraries performance management framework.
A consultation document has been produced to seek views on a proposed new public libraries performance management framework.
This new framework will be in place for April 2008, and will provide managers of public library services with a tool to help them measure and understand the performance of their library services in the key areas of access, resources, quality and efficiency.
The framework will allow both public library service managers and users to track their own library services’ performance over time and in relation to other authorities.
Feedback on the consultation document is now invited.